OVH Travaux http://status.ovh.net/ Fri, 03 Feb 2012 20:28:02 +0100 VoIP:: FS#6189 — Alphabetical sender and the keyword STOP We have to wait till the first days of January,so our provider can intervene.]]> Task Type: Modernization

Category: SMS

Status: Finished


Hello, the keyword stop is not blocking the SMS sending for the same recipient.
We have to wait till the first days of January,so our provider can intervene.

Comments:

Date: Tue, 31 Jan 2012 01:41:52 +0100

The key word "stop" is now applied to block SMS reception from a customized sender. It is not yet possible to unlock the reception with another SMS-MO.

Date: Fri, 03 Feb 2012 20:27:50 +0100

The management of the key word STOP is effective and automatic.

]]> Fri, 03 Feb 2012 20:28:02 +0100 http://status.ovh.net/?do=details&id=2220 http://status.ovh.net/?do=details&id=2220 Domain names:: FS#6317 — Perturbations on .mu We are working to resume normal service.
The command is not impacted.
Your .mu domains. continue to function properly.

]]> Task Type: Incident

Category: mu

Status: Finished


We acknowledge disturbances in the operations on .mu domain names.
We are working to resume normal service.
The command is not impacted.
Your .mu domains. continue to function properly.

]]> Fri, 03 Feb 2012 20:25:29 +0100 http://status.ovh.net/?do=details&id=2349 http://status.ovh.net/?do=details&id=2349 Hosting:: FS#6333 — PHP 5.3 In test on cluster012.

]]> Task Type: Modernization

Category: all (Plan hostings)

Status: In progress


We update php 5.3 to the last version (5.3.10).
In test on cluster012.

]]> Fri, 03 Feb 2012 20:23:31 +0100 http://status.ovh.net/?do=details&id=2365 http://status.ovh.net/?do=details&id=2365 Dedicated servers:: FS#6332 — N5 - 46.105.112.249
We are verifying the cause.


]]> Task Type: Incident

Category: Roubaix 4

Status: Finished


One of the two network Nexus switches 46.105.112.0/24 and 46.105.113.0/24 rebooted.

We are verifying the cause.


]]> Fri, 03 Feb 2012 15:40:40 +0100 http://status.ovh.net/?do=details&id=2366 http://status.ovh.net/?do=details&id=2366 VoIP:: FS#6330 — Email notifications Task Type: Modernization

Category: Fax

Status: Finished


We are increasing the capacity of our mail infrastructure in order to eliminate the delays of the mail notifications for the fax service .

Comments:

Date: Fri, 03 Feb 2012 15:36:32 +0100

The new machine is in place. Emails go much faster with a new algorithm distribution .

]]> Fri, 03 Feb 2012 15:36:37 +0100 http://status.ovh.net/?do=details&id=2362 http://status.ovh.net/?do=details&id=2362 Domain names:: FS#6331 — Perturbations on the .ch and .li We are working to have the service back . The order is not impacted.

]]> Task Type: Incident

Category: ch

Status: In progress


We have perturbations on the operations concerning the domains in .ch and .li .
We are working to have the service back . The order is not impacted.

]]> Thu, 02 Feb 2012 21:19:30 +0100 http://status.ovh.net/?do=details&id=2364 http://status.ovh.net/?do=details&id=2364 Private Cloud:: FS#6329 — Upgrade Leclerc
Sdd disks will be added in each one of the leclerc where the writing cache will be stored.

The data will still be stocked on the classical disks, dedicated for each customer.

This will allow to increase sensibly the performances (and the latencies) in writing.

This upgrade is expected with no impact for the final customer and without no reconfiguration
from his part.

First of all, we are going to reorganise the used disks on the leclerc in order to insert those
new ssd disks.


After that, we are going to restart the master head and the slave head of each leclerc in order
to update the configuration of the disk controlles This configuration change is necessary to
ensure the consistency of the data during a future switch between the 2 heads.


Then, we are going to configure the ssd disks to use them in cache of the existing datastores.]]> Task Type: Modernization

Category: Backend / Core

Status: In progress


We are going to upgarde all the datastores of the pcc customers in order to use the hybrid technology.

Sdd disks will be added in each one of the leclerc where the writing cache will be stored.

The data will still be stocked on the classical disks, dedicated for each customer.

This will allow to increase sensibly the performances (and the latencies) in writing.

This upgrade is expected with no impact for the final customer and without no reconfiguration
from his part.

First of all, we are going to reorganise the used disks on the leclerc in order to insert those
new ssd disks.


After that, we are going to restart the master head and the slave head of each leclerc in order
to update the configuration of the disk controlles This configuration change is necessary to
ensure the consistency of the data during a future switch between the 2 heads.


Then, we are going to configure the ssd disks to use them in cache of the existing datastores.]]> Thu, 02 Feb 2012 14:56:11 +0100 http://status.ovh.net/?do=details&id=2363 http://status.ovh.net/?do=details&id=2363 Hosting:: FS#6328 — Logs Task Type: Incident

Category: system logs

Status: Planned


The site of the logs is currently inaccessible. A filer crashed.

Comments:

Date: Thu, 02 Feb 2012 14:17:11 +0100

The logs are accessible again. We are going to move the data from the concerned filer soon.

]]> Thu, 02 Feb 2012 14:17:27 +0100 http://status.ovh.net/?do=details&id=2361 http://status.ovh.net/?do=details&id=2361 Network:: FS#6293 — routeurs p19-v1 et p19-v2
Routers come to their full capacity, we will change the chassis in order to add new cards.

The telephony infrastructure is connected to both routers, we will switch all traffic to one of them while changing the other.
The calls will keep operating during this operation.

Once the router is switched, we will switch back to the new router to finish the operation.
At this moment,a cut of the calls in progress is be expected.

The beginning of the operation is scheduled for Tuesday, January 24 at 4:00am.]]> Task Type: Maintenance

Category: the whole network

Status: Finished


We planned changing telephony routers as an anticipation of future upgrades.

Routers come to their full capacity, we will change the chassis in order to add new cards.

The telephony infrastructure is connected to both routers, we will switch all traffic to one of them while changing the other.
The calls will keep operating during this operation.

Once the router is switched, we will switch back to the new router to finish the operation.
At this moment,a cut of the calls in progress is be expected.

The beginning of the operation is scheduled for Tuesday, January 24 at 4:00am.

Comments:

Date: Tue, 24 Jan 2012 03:58:48 +0100

We finished the final preparations to switch to the router p19-v2.

Date: Tue, 24 Jan 2012 06:36:26 +0100

We will cut traffic on the router p19-v

Date: Tue, 24 Jan 2012 06:36:53 +0100

We are restarting on the new chassis.

Date: Tue, 24 Jan 2012 06:37:29 +0100

The new chassis v1 is being rewired.

Date: Tue, 24 Jan 2012 06:38:16 +0100

Rewiring is still in progress. The operation seems logner than we expected.

Date: Tue, 24 Jan 2012 06:39:29 +0100

The latest links are being reconnected on v1. We reported switching v2 tomorrow. We will optimize the operation of rewiring.

Date: Wed, 01 Feb 2012 19:09:25 +0100

The switch of V2 router will finally take place that night (01-02/02). Work will start from about 1:00 CET. We will replace the chassis of p19-v2 as for the p19-v1.

Date: Thu, 02 Feb 2012 14:07:42 +0100

The working started. We interrupted the p19-v2 to switch on the new chassis.

Date: Thu, 02 Feb 2012 14:08:20 +0100

The cards are inserted in the new chassis which restarting is in progress.

Date: Thu, 02 Feb 2012 14:09:37 +0100

The router is operational again on the new chassis. We are fixing the last cabling problems which are impacting some machines of the infra.

]]> Thu, 02 Feb 2012 14:10:43 +0100 http://status.ovh.net/?do=details&id=2325 http://status.ovh.net/?do=details&id=2325 Network:: FS#6326 — p19-53/54 - 01-02/02 This upgrade will enable us to continue to develop the infrastructure.
We do not expect any direct impact but the service will however be at risk during the period of maintenance.

]]> Task Type: Maintenance

Category: paris 19

Status: Finished


The p19-53 and 54 switches, main switchs of the shared hosting infra, will be replaced with Nexus 5548. We start the work from 11:30 p.m.
This upgrade will enable us to continue to develop the infrastructure.
We do not expect any direct impact but the service will however be at risk during the period of maintenance.

Comments:

Date: Thu, 02 Feb 2012 13:57:36 +0100

We start the workings. Switch from p19-61/62 on the new switches.

Date: Thu, 02 Feb 2012 13:58:31 +0100

Switch of p19-63/64

Date: Thu, 02 Feb 2012 13:58:48 +0100

Switch of p19-65/66.

Date: Thu, 02 Feb 2012 13:59:07 +0100

Switch of p19-67/68/69/70, arc-1a/b, arc-2a/b

Date: Thu, 02 Feb 2012 13:59:25 +0100

Switch of omer-1a/b

Date: Thu, 02 Feb 2012 14:00:49 +0100

Switch of omer-2a/b done. All the N5 are switched on the new platform.

Date: Thu, 02 Feb 2012 14:01:11 +0100

We switch now the uplinks of the routers.

Date: Thu, 02 Feb 2012 14:01:43 +0100

The uplinks of the routers are switched.

Date: Thu, 02 Feb 2012 14:03:35 +0100

All the links are are switched on the new switches. We cut the temporary migration links between the 2 infras.

]]> Thu, 02 Feb 2012 14:04:15 +0100 http://status.ovh.net/?do=details&id=2359 http://status.ovh.net/?do=details&id=2359