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FS#7833 — FS#11718 — Shared hosting services

Attached to Project— Hosting
Maintenance
all
CLOSED
100%
All shared hosting servers are unavailable.

The issue is linked to this task:
https://status.ovh.net/?do=details&id=7834

Around 50& of the storage infrastructure is affected.
Date:  Tuesday, 30 September 2014, 10:24AM
Reason for closing:  Done
Comment by OVH - Monday, 29 September 2014, 17:55PM

We're currently rebooting all web servers to get up the websites that are not impacted by this network failure.


Comment by OVH - Monday, 29 September 2014, 18:05PM

The websites for which the storage server is not impacted by this network failure are now available.


Comment by OVH - Monday, 29 September 2014, 18:19PM

We don't expect to lose any data. The impacted hardware is a switch that connects the storage servers to the rest of the infrastructure.
The machines therefore lost the ping, but the interior data is intact.


Comment by OVH - Monday, 29 September 2014, 19:18PM

The switch is again operational. The storage spaces are going back up little by little.


Comment by OVH - Monday, 29 September 2014, 19:18PM

Websites are again operational.