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FS#6243 — FS#10145 — hubiC API 1.0

Attached to Project— Free services
Incident
all
CLOSED
100%
1/3 of the servers that manage the hubiC API were instable.
We have restored the API services.

Applications affected: Android, WebApp and Windows Phone.

The service has now been restored.
Date:  Tuesday, 04 February 2014, 16:49PM
Reason for closing:  Done
Comment by OVH - Tuesday, 04 February 2014, 09:08AM

Some servers are still instable, we're investigating.


Comment by OVH - Tuesday, 04 February 2014, 09:11AM

The API is now stable.

Some processes jammed, causing a snowball effect.
We're analysing the requests responsible so as to identify the potential bug and correct it.


Comment by OVH - Tuesday, 04 February 2014, 09:13AM

We identified the process causing it, we have isolated it and monitored it.
The first series of tests confirms that stability has improved.