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FS#8396 — rbx-s6-6k
Scheduled Maintenance Report for Network & Infrastructure
Completed
The router has crashed

Apr 9 10:27:08 GMT: %SYS-3-LOGGER_FLUSHING: System pausing to ensure
console debugging output.

Apr 9 10:27:08 GMT: %C6K_PLATFORM-2-PEER_RESET: RP is being reset by
the SP
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x46ae74a4
PC = 0x42af803c, SP = 0x44d4a708, RA = 0x416c15a0
Cause Reg = 0x00003c20, Status Reg = 0x34008002

Apr 9 10:27:14 GMT: %SYS-SP-3-LOGGER_FLUSHING: System pausing to
ensure console debugging output.

Apr 9 10:27:13 GMT: %SYS-SP-3-CPUHOG: Task is running for
(4428)msecs, more than (2000)msecs (5/5),process = Crash writer.
-Traceback= E
Apr 9 10:27:13 GMT: %SYS-SP-3-CPUHOG: Task is running for
(4432)msecs, more than (2000)msecs (5/5),process = Crash writer.
-Traceback= 419B5690 114C 7D0 5 5 41D2BE40 443A0D90
Apr 9 10:27:14 GMT: %OIR-SP-6-CONSOLE: Changing console ownership to
switch processor

Update(s):

Date: 2013-04-09 16:00:57 UTC
We restart with the conf cleared of VPN.

Date: 2013-04-09 16:00:07 UTC
We are going to open the Cisco TAC.

In parallel we think that the issue comes from crypto commands of the VPN card which is no longer in the cahssis. We will clear the conf and reboot the router.

Date: 2013-04-09 15:57:09 UTC
Crash again so it's not the supervisor.

Date: 2013-04-09 15:54:49 UTC
Supervisor changed. Router booted. It works.

Date: 2013-04-09 15:52:44 UTC
Crash.

We change the router supervisor.


Date: 2013-04-09 15:50:30 UTC
34 -rw- 25000 Apr 9 2013 10:26:10 +01:00
debuginfo_mini_20130409-092609
35 -rw- 429158 Apr 9 2013 10:27:06 +01:00
crashinfo_20130409-102707-GMT

ok. we stop.

Date: 2013-04-09 15:50:07 UTC
The crash is ude to the VPN card that we have in the router. We stop it since we no longer need it. VPN service is done on an isolated router.

Apr 9 10:26:09 GMT: %IPC-SP-5-WATERMARK: 1944 messages pending in rcv
for the port Card7/0:Request(10000.7) seat 10000
Writing debuginfo to bootflash:debuginfo_mini_20130409-092609

validblock_diagnose, code = 5

current memory block, bp = 0x4441902C,
memory pool type is Processor
data check, ptr = 0x44419054

next memory block, bp = 0x44459938,
memory pool type is Processor
data check, ptr = 0x44459960

previous memory block, bp = 0x44418FBC,
memory pool type is Processor
data check, ptr = 0x44418FE4
Posted Apr 09, 2013 - 15:49 UTC